Payment and Refund Policy

What it costs

Your first successful analysis is free on each verified account.

Each additional analysis costs $9.99 USD. Every successful purchase grants one analysis credit.

There are no subscriptions, no recurring charges, no automatic renewals, no memberships and no bundles. You buy one analysis at a time, only when you want one.

When a credit is used

A credit is reserved when a new analysis begins, and is permanently used only when a valid new analysis has successfully been produced.

Uploading a file does not use a credit. Clicking Analyze My Ads and then stopping does not use one. Opening an existing result does not use one. Refreshing or re-opening a result you already have does not use one.

If the analysis fails because of a parser error, an application error, a server failure or another technical problem before valid results are produced, the reserved credit is returned to your balance.

Refunds

Except where required by law, or where Stripe/Link as the payment provider and merchant of record determines otherwise, completed analysis services are generally non-refundable once a valid analysis has been successfully delivered.

If you were charged incorrectly, charged more than once for the same intended purchase, or your payment succeeded but no credit appeared, email Mortichi@gmail.com with the date of the purchase and the email on your account, and we will look into it and help put it right.

Refund decisions may also involve Stripe/Link, and some outcomes are theirs to make rather than ours.

How payment is handled

Payments are processed on Stripe's hosted checkout page, including Link. Book Ad Doctor does not see or store your raw card number, expiry date or security code. We keep only the payment identifiers and status we need to grant your credit and answer questions about a purchase.

A credit is only ever granted after Stripe confirms the payment to our server. Repeated payment notifications for the same purchase cannot grant more than one credit.

Questions

Email Mortichi@gmail.com about anything to do with a payment or a credit.